20,000 MS Points I didn't purchase

I haven't used my XboxLive account in months, well since the sun came out let's put it that way.

Now there's 2 sets of 6,000 and 4,000 MS point purchases, though my account has no points? It shows that 10,000 were refunded... ?

WTF is going on over there? My PW has never been given out and I just checked to see if my gamertag was downloaded somewhere else and it wasn't.

So uhh... ?

 

Question Info


Last updated July 5, 2018 Views 3 Applies to:

If you feel your account has been compromised you should contact support in your region and have them start an Unauthorized Access Investigation.

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I don't feel it was compromised, seeing as how nothing was purchased on the account with MS points, and apparently 10k were refunded and there's 0 MS points on the account. I'm about to check my CC statement, however even if this is an error on their part I don't enjoy getting random emails stating 240 bucks were spent. Besides, I don't see how someone can refund points anyway. That would have to be from billing.

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