2 year tenure gone back to 1 a few weeks after updating?

My tenure hit 2 years in january, and it updated correctly all was good. My friend noticed this morning that its changed back to 1! Looking through forums this seems to be a common issue where people tenure isnt right or going back a year. How can I fix this?

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Hi, have you seen the sticky here forums.xbox.com/.../441105.aspx

Try to do this

Delete your PROFILE ONLY from your console

Power down your Xbox 360 console

Give your console a little breather! Wait 30 or so minutes and power your console back on.

Re-download your profile

Also the calculation of tenure has recently changed and no longer takes into account silver membership but only full gold membership years, ensure you have 2 years full gold.

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Hey  you maybe be wondering why your tenure has decreased this because there is a bug in the data system at xboxlive

Anf they aware of the issue and should be fixed in a cople of weeks so please dont worry and have fun gaming see you on xbl friend...

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