2 XBoxes on 1 router problems HELP!

I have a wireless connection for my XBox, and in the other room my uncle has another console. When I try playing online and then he turns his XBox on when I'm playing a game it disconnects me from XBox Live completely. We're both using a wireless modem issued by our cable company and one cannot connect to XBox Live without the other being kicked off. The modem is not connected to a computer, so I won't understand any of the other solutions with all the tech talk as posted below.

 

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Last updated July 4, 2018 Views 1 Applies to:

Also, the modem/routers you get from ISP's aren't known for their flexibility. You might want to look into a gaming router to support multiple consoles.

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Try using one Ethernet cord and one wifi cord if not use two Ethernet cords.  Also since the modem isn't connected to a computer it could be too Weak to support two xboxes

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[quote user="gswho723"]When I try playing online and then he turns his XBox on when I'm playing a game it disconnects me from XBox Live completely. We're both using a wireless modem issued by our cable company and one cannot connect to XBox Live without the other being kicked off.[/quote]

This is usually the case with routers or modems that implement UPnP poorly.

You can try and see if there is a firmware update available for the router your ISP provided you. If you can't update the firmware yourself, or a newer firmware doesn't resolve the problem, there is probably no way around buying a new router.

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