2 Red Lights Issue

For a while, my Xbox has been coming up with 2 red lights(which I know means it has 'overheated'), however when I check if my xbox or power pack is hot, it isn't, its completely cold. Also, it only seems to do it for 2 certain games: Call of duty Black ops and Battlefield 3. I haven't got a clue what could be causing this as none of the solutions for  the red lights work or do not fit with what is happening with my xbox.

P.S: I have an Old Xbox 360 premium if thats any help.

Thanks!

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Hey there Mentalz! I'm sorry to hear that your console is having these issues. If you haven't already, please check out our troubleshooter (support.xbox.com/.../flashing-lights-solution) to see if that helps at all. There is also instructions there for sending your console in for repair if you need to. Let me know if this helps, thanks!

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I checked out the flashing lights solution, but my problem doesn't seems to be linked to any of the symptoms of 2 red lights and it ONLY does it for those 2 games for some reason.

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You should contact Xbox Support your console may need service.

support.xbox.com/contact-us

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Make sure your console is out of the way of book, clothes etc. and also if you decide to put your xbox on the floor if you have a carpet floor this also not a good idea, if none of these work please contact Xbox Customer Suport because your xbox could need some maintenance. I hope this helped and your console is back up and running shortly:D

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