2 Gamertags 1 Email problem.

So a long time ago my friend made a 1 month account, on my already used email for this account. I get emails for both gamertags to my inbox. I Do not know how to get logged into the 2nd account to change that one to a different email that is somehow linked to my same email i use for this gamertag.  How can i get that account back onto my xbox to switch it to a different email?

 

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Last updated July 5, 2018 Views 5 Applies to:

I'm not sure if xbox live will e-mail your password to you, but you need to be able to sign in to the account to change it's e-mail. I'd try asking your friend to recover his tag to your xbox, or sign on here on xbox.com to change it.

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The email address that stuff like that gets sent to (contact email) is not necessarily the WLID. For instance, the GTs might be set up like this:


Your GT
Your WLID
Your Email

Friend's GT
Friend's WLID
Your Email 


If this is the case, your friend would need to know the WLID and password that was used to set it up to get in and change it.  

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