2 different thumb drives won't fit in Xbox 4 GB 360S USB ports

I have tried 2 different after-market thumb drives, and neither will fit in any of the 3 USB ports in the back of my Xbox 4 GB 360S.  I've only had the Xbox for about 2 months and don't know a great deal about it, however, I am quite computer savvy.  Both USB thumb drives only go in about 1/3-1/2 the way inside the port, almost like it wasn't made to fit.  Both thumb drives work perfectly fine on my computer, and insert the entire way with very little effort at all.  Since my Xbox has only 4GB, I'm trying to utilize the thumb drives to keep the system memory somewhat free.

Can anyone tell me what I'm doing wrong, or is my unit defective somehow?  Thanks.            

 

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Last updated July 4, 2018 Views 119 Applies to:

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its the casing. my memory stick doesn't fit in the back ports but fit fine in the two front ones.

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As a couple of other people have mentioned It is because of the 360 casing around the rear USB ports. A lot of flash drives have a wide outer casing which will hit into the rear 360 casing before the USB is fully inserted.

 

The only options you have is to use the front usb ports which have no problems as I have 2 flash drives in them or use a USB extension cable for the rear ports

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If it does not fit the entire way I would suspect that you may have something stuck in the usb ports? Or your usb is to wide to fit in the provided slots and stops because it is hitting something.

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Hey Vashley2000! We're happy to help you out and provide support if you create your own thread in this forum detailing your issue and letting us know what steps you've tried. :)

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if you find out what it was, please email me! Mine does the same thing except I can get a 4G drive to work.  Doesn't really help much :-(

vashley2000

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I'll try to show a picture of the Kingston and the PNY to show how the case is too wide on the Kingston and the PNY is slim enough to fit into the recess on the back of the Xbox.  [img]s1126.photobucket.com/.../Xbox%20Pictures[img]

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Yes that is exactly correct. If I use an extension cable that is narrow enough to fit into the recess on the back of the Xbox  I can use any of my flash drives and the Xbox will recognize them. I took the SanDisk back to Walmart and exchanged it for a 16G PNY (same price) that is slimmer and it fits. Problem solved. I don't want the flash drive sticking out the front so I need to use the rear slots.    

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I think you mean the outside casing of the thumb drive doesn't fit with how the console is setup, not the actual USB end of it, am I correct?

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Hey there Flyer! The USB ports on the console are of standard size and have not changed. If you can provide us a picture of your USB device in the port, that would help. Thanks!

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I have the same problem, bought a SanDisk 16g and it is too wide to fit in the back slots. My Kingston is too wide also. I can use a connecting cable and it works but I am going to return it and look for a narrow one. Good thing I bought it at Walmart and not online. I have an old Memorex that fits so I'll take that with me for reference. I think MS wants you to use the Cloud.  

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