2 accounts, one email... help

I created 2 accounts. One for me, and one for a friend. Well, my main account's email dissapeared, so when microsoft asked to send email verification of who I was, it couldnt. So i changed the email to this account. Though i forgot about this account using that email, so now i have have 2 accounts on one email. Long story short, I cant access my other account (Which does allow me to play on live)

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Hey there!  Hmm, not quiiiite sure I follow.  It should not be possible to have both gamertag using the same email for the Microsoft account.  Let's try the steps on Xbox.com/forgot to see if we can find what the other email is!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Another step you could try to take would be to call up to 1-800-4my-xbox and have the Support help you out. They have helped me in the past with this particular issue.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.