¿Pueden banearme por esto?

Hola tengo un problema, mi tarjeta de credito caducó hace 1 mes pero como tenía la renovacion automatica me cargo 6€ del Gold pero no los han podido cargar porque la tarjeta ya no sirve. ¿que hago? ¿van a banearme? cuando intento quitar la tarjeta me sale esto: Este instrumento de pago tiene un saldo pendiente. Inténtalo de nuevo más tarde.

[Translation:

Hi I have a problem, my credit card has expired 1 month ago but I had renewal automatic I charge €6 of the Gold but they could not load them because the card is not already used. do I do? are you going to banearme? When I try to remove the card I get this: this instrument of payment has a remaining balance. Please try again later.]


 

Question Info


Last updated July 5, 2018 Views 0 Applies to:
Answer

Hello Dragon,
 

Sorry about the payment issue that has come up. First off, no you will not be banned my friend! You just need help getting a new valid form of payment updated in the system. Here is link to a thread that will show you how. Overall you are going to end up calling support to turn off your auto re-new and add a new payment. 
 

Please reach back and let us know what you find.

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