Recently I purchased 12 months of Xbox Live membership, and within the next 3-4 weeks it disappeared.
( After 3 weeks of having gold membership I cancelled my paypal as there was people taking money out )
Also, all my save games have disappeared off cloud? everyone was also saying you were giving away 1 month trials
to people who have had an error.
For the passed 24 hours I have been using a 48 hour trial.
I really hope we can resolve this problem as I have been a happy customer since 2008/9.