100 msp lost for no reason

in my account had 440 msp, and now only show 330, I have not bought anything and in my purchase history does not appear nothing to indicate this, thank you very much in advance for any help

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

oops, a litte mistake , is 340, not 330

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hi!

 

If you are a member of the Xbox LIVE rewards programme, you may find that some Microsoft points gained from that can expire after a while.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

medium bloke is correct.

A lot of promo points seems to have an expiration date, they could be from XBL Rewards, Bing or even a retail promo.

Check out this link  commerce.microsoft.com/.../PaymentInstrument

It will tell you if any points have expired or if they are about to expire within the next 30 days.

Know that whenever you have promo points or any with an expiration date, those points are normally spent first.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

yep, expired, did not know about it, well, I'll check that link regularly so it does not happen again, thank you very much for the answers

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

yeah, you should keep a bookmark for it.

I'm always checking it because I used to claim ms points from Bing and I get a few from XBLRewards and I rarely buy anything unless there is a sale on DLC for my existing games.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.