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Отключение от Xbox Live [Translation - Xbox Live Conclusion]

При загрузке игры World of Tanks на главном экране требуются обновления и при этом отключение от Live и загрузка невозможна. Никто не может помочь. Выходя из игры Live подключается обратно. Я не понимаю, что происходит. Перепробовал все что мог.

[Mod Translation -  When you download World of Tanks on the main screen, updates are required and disconnecting from Live and downloading is not possible. No one can help. Leaving the game Live connects back. I do not understand what is going on. I tried everything I could.]

Web translation:

When you download World of Tanks on the main screen, updates are required and disconnecting from Live and downloading is not possible. No one can help. Leaving the game Live connects back. I do not understand what is going on. I tried everything I could.

Response:

Hi there,

You may see the error the following error when downloading an update to your Xbox 360 console:

Status Code: 351F-0000-0080-0300-8007-0570

please see the steps at this links on how to try and resolve the issue:

https://support.xbox.com/xbox-360/xbox-live/error-code-80070570

https://support.xbox.com/xbox-360/errors/error-code-351f-0000

http://support.xbox.com/xbox-360/xbox-live/error-code-8007-0570

If all fail you will need to contact Xbox Support (via Phone or Microsoft Support Chat), to contact Xbox Support use http://support.xbox.com/contact-us

Let us know the results

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Не помогло .... Связывался толку нет

[Mod Translation - Did not help .... I was confused ]

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Hi there!

Thanks for reaching out to us in forums for this issue. If I'm understanding your issue correctly, you're receiving an error code on your Xbox 360 when trying to update and it won't download correctly. I apologize if that isn't a complete statement of your issue and appreciate that you added in the photos; however, since error message is in the photo, we're unable to translate it but the error code is visible.

You may wish to try troubleshooting the issue using our support article entitled You’re prompted to apply a required update for a game or app on your Xbox 360 since this happens when you attempt to get World of Tanks to update.

Give this a try and please let  us know the results.

I hope that this helps out!

Regards,
XBF Amber M
Microsoft Agent | Moderator
(๑•ᴗ•๑)♡
"Video games are bad for you? That's what they said about rock-n-roll." ~ Shigeru Miyamoto

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Безрезультатно

[Mod Translation - No avail]

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Hey there,

Sorry to hear that you're having problems trying to update your game.

If yuou're having problems updating the game and you have already tried the previously posted troubleshooting steps, I would suggest rolling back your console updates as outlined in Solution 7 on our page entitled Troubleshoot problems with an update to your Xbox 360 console.

When and if you get a chance, give that a shot and let us know how that helped in resolution of the issue.

Much thanks!

(V) (°,,,,°) (V)

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Не помогло

[Mod Translation - Did not help]

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Hi there,

Thanks for replying to keep us updated. Sorry to hear that the issue remains after all of your troubleshooting. At this point, its recommended that you contact Xbox Support directly to get the issue documented and also contact World of Tanks support in order to log the issue there with them as well.

World of Tanks Support

World of Tanks Support ticket

To contact support for your region:

Russia 

  

Hours of operation: 

  

Monday through Friday, 09:00 - 17:00 (Moscow time) 

  

Saturday: closed 

  

Sunday: closed 

  

Phone Numbers 

  

+7 (499) 922 87 07

I hope that this helps you out!

Regards,
XBF Amber M
Microsoft Agent | Moderator
(๑•ᴗ•๑)♡
"Video games are bad for you? That's what they said about rock-n-roll." ~ Shigeru Miyamoto

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Question Info

Last updated March 14, 2023 Views 218 Applies to: