Xbox Series X - Blinking Light on Console

My new Series X will play but the console keeps freezing while I am playing.  When it freezes the console light keeps blinking and becomes unresponsive.  I cannot even reboot the console and the only option is to unplug the console which makes me extremely nervous.  Has any experienced this and have a fix?

I’m having this issue when updating my XSX!

don’t know what to do?

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These are the issues I am having.  Make sure your sound is up.  I ended up creating a claim with Microsoft and sending it in for repair tomorrow.

https://www.youtube.com/watch?v=fJXuRPPYGN8

https://www.youtube.com/watch?v=fFIAurERlPA

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Mine just started doing the same thing starting on the day you posted this. Sending it in for repair. I really hope that it gets fixed

https://streamable.com/tb25rb

https://streamable.com/kugofb

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I sent mine in.  Took 2 days and they received it yesterday.  They have a claim status page that lets you check the status of the repair and how it is going.  I just hope it doesn't take months before it comes back.

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I haven’t heard of it taking months, but maybe a couple weeks at max. I just hope that if the console doesn’t show the issue when Microsoft gets it, they can at least see the video I included. 

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Yes i also included a video. Can you share your video here?

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Yes i also included a video. Can you share your video here?

They’re both in one of my replies above

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So a little update.  Took 2 days to ship my device.  Today they sent me an email saying they received my device.  Later that day another saying they shipped it back to me without any notes.  I have no idea if they fixed it or not.  I am assuming they are sending me a new one?  I guess I will update you in a few days when it comes back.  But same day turnaround is incredible, assuming it is fixed LOL.

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Usually when it’s a fast time like that, they’re just sending you a brand new console. 

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Last updated April 24, 2025 Views 33,099 Applies to: