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Xbox One Modern Warfare "Unable to access online services"

Hello,

I bought Modern Warefare for Xbox One a week ago; I downloaded it I keep getting connection failed error, unable to access online services.    I need to find out how to ocntact Microsoft or whoever I want my money back if it does not work.

I have tried NAT; Router; all that stuff that I found online and nothing works, I can not even play off line; when i click on Campaign, Local multiplayer, or Local CO-OP It says you are missing one or more player DLC packs.

Need help 

i'd suggest you to reinstall the game, that's not normal, every time i get this error i just give it a day or two to solve it, but i bet that if you reinstall it it will be much faster, of course they have to release an uptade

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Well i just did that and i still got the same issues.  How do i contact microsoft?

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Hey. I had this same problem. Found a fix...

1. When on home screen go to the Call of Duty: Modern Warfare icon

2. click the start/more options button on controller

3. click on Manage Game & Add-ons

4. You may have to install three additional add ons. 
-  this is when I started to have issues. Couldnt connect to XBox Live

5. Remove/uninstall the ‘Call of Duty: Modern Warfare -Data Pack 1’

When i uninstalled this data pack and restarted i was now able to connect to xbox live and play. 

When i go back into the manage options it tells me i have one update that is ready to install but i wont be doing that as it seems to be the problem. 

hope that helps

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Hey. I had this same problem. Found a fix...

1. When on home screen go to the Call of Duty: Modern Warfare icon

2. click the start/more options button on controller

3. click on Manage Game & Add-ons

4. You may have to install three additional add ons. 
-  this is when I started to have issues. Couldnt connect to XBox Live

5. Remove/uninstall the ‘Call of Duty: Modern Warfare -Data Pack 1’

When i uninstalled this data pack and restarted i was now able to connect to xbox live and play. 

When i go back into the manage options it tells me i have one update that is ready to install but i wont be doing that as it seems to be the problem. 

hope that helps

Thank you,

But that did not work, i also cant go offline and open campaign, local multi player or local co op. 

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hi, for me not hellped :(

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Last updated November 7, 2024 Views 12,332 Applies to: