Xbox App, on Windows 11 will not load up

Hello Dan dan7,

Greetings!

Thank you for posting in Microsoft Community.

It appears that you are experiencing issue launching the Xbox app in your PC. Let us help you get to the bottom of this.

We would like to ask few questions to help us isolate the issue further.

1. When did the issue start?

2. Has there been any changes with the device before this issue happen?

3. Are you getting specific error message or error code?

For the meantime, here the troubleshooting steps that we can perform:

1. Check for updates: Make sure that your Windows 11 is up to date. Go to Settings > Update & Security > Windows Update and click on Check for updates.

2.  Make sure Xbox app is up to date.

• Press the Start button on the taskbar, type store, and open the Microsoft Store app.

• Select Library.

• Under Updates & downloads, check if there is any updates available for the Xbox app. If an update is available, select Update.

3. Uninstall and Reinstall the Xbox App: Go to Settings > Apps > Apps & features, find the Xbox App, click on it, and select Uninstall. Then go to the Microsoft Store and reinstall the Xbox App.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,

Tomm_A

Hello Dan,

We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)

Thank you for your understanding.

Respectfully,

Tomm_A