Xbox app on Android - how to obtain code?

So I installed Xbox app on the tablet I've recently bought. In the "Welcome" screen I found an option to connect it with my console but I got stuck on first screen where app asks me to "Enter the code from the console update screen"... but where can I find this code? Which code does the app want from me?!?
You tablet and console need to be connected to the same network.  Make sure your console is power on and at the dashboard, the code the app is asking for will popup on your console screen to verify its connecting to the correct console.  If you have more then one console make sure the other consoles are power off.

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Hello MobyD04,

                    Thank you for posting on the Xbox forums. There are some requirements that must be met before the tablet can be connected with the console. The console and Android device must be connected to the same network, and the Xbox app connectivity preferences on the Xbox One must allow connections from any device.

Normally, you will see the console's name appear on a list once you choose to connect your android device to your Xbox One. After selecting your console from the list, the Xbox One will connect with the Android device. Can you please provide us with a picture of the error message that you are seeing? We will provide steps on how to connect your console to your Android device. Be sure to let us know the results!

How to make sure your console is on the same network as the Android device:

  • Start up the console and get to the home screen
  • Press the Xbox button on the controller to open the guide
  • Go to Settings
  • Select Network
  • Select Network Settings
  • Open the network settings on your Android device
  • Make sure the name of the network is the same on both devices (If you are using a dual-band router, make sure the Xbox One and tablet are both on the same frequency. The frequencies are 2.4 Ghz or 5.0 Ghz)

How to make sure the Xbox app connectivity preferences allow connections from any device on the Xbox One:

  • Go to the home screen on the Xbox One
  • Press the Xbox button on the controller to open the guide
  • Go to Settings
  • Select Preferences
  • Select Xbox app connectivity
  • Make sure Allow connections from any device is selected

How to connect your Android device to your console:

  • Open the Xbox app on your tablet
  • Sign in to the application
  • Open the menu and select Console
  • Select your console from the list
\(^ω^\)

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If your telling me I can't connect my tablet because I'm using a wired connection I hope you are wrong.

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Hello!

         Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming!

\(^ω^\)

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Last updated April 22, 2025 Views 283,193 Applies to: