Xbox App - Not receiving notifications on Windows 10

Applies to messages, invites, etc. Anybody know a solution to this? I checked my game mode on my avast antivirus and fixed the issue with that but still can't get my notifications to work or pop up when I'm signed in.

Answer
Answer

Hi,



There are various reasons why you are not receiving notifications on the Xbox App. It is possible that the Notifications settings are not set up correctly or the Xbox App installed on your computer is not updated. To resolve your concern, you may perform the following solutions on your computer:


Solution 1. Run the troubleshooter for Windows Apps on your computer by clicking the Run troubleshooter button on this link. This process will check and resolve common issues with the apps on your PC.


Solution 2. Reset Windows Store to clear the Store cache.

  1. Press Windows key + X on your keyboard.        
  2. Click on Command prompt (Admin).        
  3. Type wsreset.exe, and then hit Enter.  


Solution 3. Make sure that the Xbox app installed on your computer is the latest version. Uninstall and reinstall the Xbox App to update it.

  1. Click Start, and then type Windows PowerShell on the search box.       
  2. Right-click, and then select Run as administrator.       
  3. Type the following command to uninstall Xbox app: Get-AppxPackage *xboxapp* | Remove-AppxPackage       
  4. Hit Enter.       
  5. Launch Windows Store and download the Xbox App.  


Solution 4. Change the Notifications settings on the Xbox App to ensure that all of the features that you want to be notified with is enabled.

  1. Launch the Xbox App.
  2. Go to the General tab.
  3. Select Party & Games Invitations and make sure that it is enabled.
  4. You can also go to the Notifications tab and enable other options.


Keep us updated with the results after performing the suggested solutions above.   

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Question Info


Last updated September 14, 2020 Views 4,614 Applies to: