Hey,
I am trying to download my profile my Xbox 360 (Xbox Live account was created in the Windows 10 Xbox App), however when I put in my email and app password I am presented with the following message: "Sorry, there's a problem with the credentials that you're using to sign in. Go to https://account.live.com to fix the problem." It then says a couple of lines below "801540A9". I am pretty sure that all the login credentials are correct so I'm not sure what the issue is exactly. I've done some browsing an seen people clearing the cache so I've done this and still the error persists.
N.B. My Microsoft Account has 2-step verification enabled.
Any help would be very much appreciated!
Many thanks in advance :)