Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.
It sounds like you may have been the victim of fraudulent activity. Unfortunately, this is a common issue and can happen when someone has obtained your credit card information and used it to make unauthorized purchases. In this case, I would recommend taking the following steps:
1. Contact your bank: Your bank should be able to help you dispute the charge and issue a refund if the transaction was unauthorized.
2. Change your passwords: If your credit card information was obtained fraudulently, there is a possibility that your online accounts may have been compromised. Change your passwords for all of your online accounts to ensure your information is secure.
3. Contact Microsoft: If you think your Microsoft account has been compromised, you should contact Microsoft support. They can assist you in securing your account and help prevent future unauthorized charges.
It's important to take these steps promptly to prevent further unauthorized charges and protect your financial information.
22 people found this reply helpful
·
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
