Why can’t I split-screen on Black Ops 2 zombies with a series X??

Hello Taylor Ballard,

Greetings!

Thank you for posting in Microsoft Community.

Based on the description, you are unable to play on split screen for the game Call of Duty: Black Ops 2 Zombies due to an error. Let us check and see on what we can do to help resolve your concern in a timely manner.

To play on split screen, you need to add the profile on the Xbox Home Menu. Follow the steps below:

• On the Xbox Home Menu, navigate to the top left corner to access the user sign-in component.

• Select Add New Profile.

• Add two Xbox Live profiles from this menu.

• Return to the Xbox Home Menu.

• Sign into an Xbox account and launch Call of Duty: Black Ops II

• After reaching the Main Menu, connect a second controller.

• Press A on the second controller to connect the other player online.

• Once connected, press A again to attach the split screen player.

• When at the profile selection screen opens, choose a profile that is different than the first player's profile.

 For your reference, see: Assign an account to an Xbox Wireless Controller | Xbox Support

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,

Tomm_A

Hello,

We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).

Thank you for your understanding.

Respectfully,

Tomm_A