Okay so I turned my xbox on today and I try to sign in to Xbox live. When I do this I get a message saying "we need the email address and password for your microsoft account so we can check for updates and the security of your xbox profile". I made this xbox live account 3 years ago and have no idea what the password is (I do know what the email address is as it appears in the corner of the screen when signed into live). So I press continue and I see it has my xbox live email pre entered. I click next and my password is pre-entered (What i presume is my password, seeing as I don't remember it). Click done and I get a message saying "Sorry. something's wrong with your microsoft account go to account.live.com for help Code: 8015D003" . So I go there and I have to enter my email and password (which I don't know) in. I have 2 ideas of what it could be but both don't work. So I google how to change my xbox live password and email. Google tells me I need to sign into live (which I cant do because my email and password don't work) to change it. So I create a new microsoft account (This very account) and see if that works on my xbox, when I type that in I get "Sorry either that's the wrong password or the email you entered doesn't have an xbox live membership. Please try again, or go to xbox.com/forgot if you need help code: 8015D002". When I go to the website it tells me I need to sign into live to reset my password (Which i can''t do because I need my password to sign into live which I don't Know
Please help me, I had this account for 3 years I don't want to loose it all. This is also my first forum post every so I hope you can actually read this.