Hi.
I bought game pass (not Ultimate) a few weeks ago, and hoped to be able to download Starfield ahead of its release on the 6th Sept (tomorrow). However, there seems to be a bug on my Microsoft account/Xbox account/Game pass account/Windows 11 PC. I have checked with friends and also my daughters PC and they can all download Starfield as they have Game Pass (not the Game Pass Ultimate version).
For me, within the Xbox app on Windows 11, it says Starfield is "not available" and is greyed out for the generic bundle and for the specific Starfield Standard Edition it says "bundle is not available" with a greyed out option. Interestingly, if I search for "starfield" in Microsoft Store, I get no Starfield, just Garfield and a couple of other apps. Yet others such as my daughter see it fine in the Store. Can you assist as I am very keen to play Starfield and will cancel Game Pass if it doesn't work very soon.
I have tried "repairing" both the Store and the Xbox App but it's still an ongoing issue. I've used Xbox app games on this PC and via the Store for many years without issues, and can play other games such as Age of Empires 4 (which is another game I don't own but buying the Game Pass allowed me to play it) perfectly fine. Can you assist please?