Some PC Game Pass Games Stuck on "Signing in" Screen When Trying to Launch

Hi Josef and charitylilbear, I'm not exactly sure what fixed it but I'm able to open all my games now. It looks like it was something that was messing with gaming services opening when I launched certain games but now it opens and signs me in. Thank you to both of you especially Josef for helping me over several days and suggesting new things. I hope you both have a good day and thank you again.

Hello everyone,
I'm having the same problem and despite trying all troubleshooting steps listed above i wasn't able to resolve my issue. What I've established is that when launching game on my pc the "gamingservicestcui.exe" doesn't show up in taks manager (it does show up on another working computer and I believe that it is responsible for actual pop-up window asking for permission to sign in and allow game to access information on my Microsoft account).

I am attaching ss of task manager from both good working pc and my pc.

The same problem with the pop-up window, did everything that was indicated above, but nothing helped

I hope you're doing well! I had the same issue and after about a week of searching, I found a fix.

• Open up your settings and search for "Apps & features"

• Search for "Xbox"

• Click on it once, underneath "Microsoft Corporation", click "Advanced options"

• Make sure your Xbox app is closed, once you're sure its closed click repair.

• Go back to "Apps & features" and search for "Gaming Services"

• Click on it and go to "Advanced options"

• Press "Terminate" (There will be no indication you clicked on it but it will have ended any Xbox game services that are still running.)

• Click on "Repair" then "Reset"

• Wait a second or so then open up "Xbox"

• Now launch the game where it wouldn't get any further than "Signing in"

  Don't be alarmed because it will say "Signing in" but after a second, an actual window should finally open up asking you to sign in and if you trust this app. I hope this helps!

Hi, I am having this issue right now with No man´s sky, I have installed it yesterday, when I open it I get stuck at the signing screen I assume there should me a pop up screen asking me to let this app access my info, I tried what you have wrote, but it didnt seems to work. Dont you know anything else I could try to make it work?

This may or may not help. Its what I did before I found a fix so maybe they "piggyback" off of eachother.

Press Windows button and type Services

On Services App from the list of results, press right-click and run it as administrator

Scroll to the bottom and find the following services:

IP Helper
Xbox Live Auth Manager
Xbox Live Game Save
Xbox Live Networking Service
Gaming Services

And do this with each of the services listed above:

Right-click over the service and select Properties.
Find the Startup type section and make sure it’s set to Automatic (if not, change it to automatic)
If the service isn’t started, click Start to start the services

Try repeating my fix that I came up with then restart your pc and try running No Mans Sky again. If you can't get it to work Microsoft has got some work to do.

Hi lux haven,
thank you for your contribution. Despite trying troubleshooting steps you have posted above I wasn't able to resolve my issue with games (such as Death Stranding, Paw Patrol or Shenzhen I/O) stuck on "signing in". I'm looking forward to trying new possible solutions as I want to play Death Stranding really badly but wouldn't like to format my system.

One quite intriguing fact that I have discovered is that No Man's Skay that I've play few years ago on the same PC but with windows 10 (I'm on 11 at the moment) goes straight from "signing in" to "syncing data" without additional pop-up windows asking to approve signing in. Not sure why THIS game in particular is working since I have freshly installed new system and no save data could've survived locally on my drive.

Hi there, i just came back here today to tell you how i managed to fix the problem, after trying all the methods here and none worked i gave up! But today i decided to give it a try and finally managed to get it working.

Hope this works for you!

- Open the Xbox app

- On the main screen click on your name at the top left

- Log off your account

- Login back again and try to play

This worked for me, when i launched the game it asked me to sign in like usual but this time i clicked Let's play and it started the game!

I don't know if this is the reason but i'm guessing this happened because i had bought the game pass like 4 months ago and i didnt continue with the subscription. I'm saying this because all the games that i had already installed the last time were working fine, it's just the new games i downloaded now that weren't working.

But yeah, hope this does it for you, i'll be waiting for feedback!