So i recently clicked the forgot security info option for my acvount and i am now on the 30 day wait period. I did this because i have only one email associated with this account and i dont have access to it. I understand the purpose of the 30 day wait
period. My question is when those 30 days are up, what will the resest process look like? Can change the email without having access to the current and only email associate with my account?
This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
Thanks for coming to the forums with this great question. Following the 30 day period, you can definitely make more security changes to your account, if necessary. Of course, this would mean another 30 days, but really, there's no price on having a secure
account! If you no longer have access to that email associated with the account, it would be best to add another email that you do have access to, to be on the safe side, and of course, help out with account recovery and authentication.
Have a look at the following articles, as they're really good sources of information on this subject:
Thanks for the reply! The information in your account will remain the same, other than any changes you have made. Typically, if you've added a phone number or email, it can be in use in about 48 hours, but it takes that 30 day period to really engage so
as to protect your account from any hackers and such.
Hope that helps a bit more!
Regards, XBF Amber M Microsoft Agent | Moderator (๑•ᴗ•๑)♡ "Video games are bad for you? That's what they said about rock-n-roll." ~ Shigeru Miyamoto
1 person was helped by this reply
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.