Roblox error code 103

My son keeps getting an error code 103 on Roblox when trying to play certain games.  Other Roblox games do not give this error code.  Any assistance woukd be appreciated. He is playing on Xbox One. 
 

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Last updated September 23, 2019 Views 21,293 Applies to:
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I created a new Roblox account with an older DOB and it worked. The games he was trying to access were over 13 so blocked him. Thank you so much for your assistance. 

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