Resident Evil 5: error code 03-80-00 on Xbox 360 S

Please excuse me if this is already a known and documented issue, but I was unable to find anything by searching the forum, so I'd like to know for sure.

I have found that the disc version of Resident Evil 5 apparently cannot be recognized by the Xbox 360 S model for some reason. I never had any problem with it on the original "fat" Xbox 360 model, but when I try to install or play it on an S model, I get an "unrecognized disc" error 03-80-00.

I have tested this on two different Xbox 360s of each model. Both of the original-configuration models are able to read and play the disc without any problems. Both of the S models get the same read error. One of those had no USB or storage units attached at the time.

The disc itself is spotless but I have tried running it through a professional-grade CD buffer anyway; no effect. Clearing my Xbox 360's system cache had no effect either.

I have only experienced this problem with this one, single game (Resident Evil 5). My Xbox 360 S reads every one of my other 40 Xbox 360 discs without any problems whatsoever. This leads me to wonder if there is a known issue with this game. Can anyone confirm this?

Sorry to hear it.  Please try the steps listed here

support.xbox.com/.../error-code-03-80-00

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Thanks for replying. As I'd attempted to explain, I already tried those steps. I don't believe it is a problem with my machine because I tested the disc on four different Xbox 360s. The original models are able to read it, but the S models are not.

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Last updated August 19, 2021 Views 149 Applies to: