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Redeem code is already used (Minecraft WIndows 10)

Hello there, i have a problem with buying Minecraft Windows 10 edition. I already bought Minecraft Java edition for a few years and now i wanted to use the redeem code for it but it told me that it was already taken. I have never gave someone my login data, but it tells me now that the code is alteady taken. What sould i do now, i don't want to buy Minecraft Windows 10 edition again. :(

I am not an expert, and I have the same problem. I first bought the "Minecraft: Java Edition", I wanted to use the redeem code to get "Minecraft for Windows 10", so I clicked "Redeem", I got the code, but when I entered it, it said "The code has already been redeemed.", I checked my order history, it said that I had bought "Minecraft for Windows 10" using the code, but when I clicked install, it keeps showing me a small window with my code. I then checked whether if the account/email on Mojang, Minecraft.net, and Microsoft Store, it was the same. So I don't get why I can't install "Minecraft for Window 10".

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Same Problem.

My code has been claimed on August 2017. Does that mean I used it, or received it?

I did not use it though.

Anyway, when i try to redeem it, it says this code has already been redeemed.

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Last updated September 3, 2022 Views 2 Applies to: