Hello Dan,my name is Oskayra, I will be happy to help you in any way possible.
I'm sorry you can't make your normal purchase. If you've received an error message saying you can't make purchases, in most cases the problem will be resolved if you wait 24 hours before trying again. After this time has passed, verify that your payment information is correct, as these problems are a minimal system error that can be repaired in a while, if not, go to epic game support to notify them that there is a problem with that and they can solve it as quickly as possible.
Source:https://www.epicgames.com/help/asistencia-de-facturacion-c5719364845851/problemas-de-pagos-c5719379267739/que-debo-hacer-si-tengo-restrictidas-las-compras-de-epic- games-a5720332724251
Note: This is a non-Microsoft website. The page appears to provide accurate and secure information. Beware of ads on the site that may advertise products frequently classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on the site before deciding to download and install it.
I hope the information is helpful to you, if not, let me know that I will be happy to continue helping you, good luck and happy day.
Sincerely,
Oskaira.