Xbox Forum Top Contributors:

SwordofWhedon - Smwutches - StuartATrueRed - [EX] - KindGryphon ✅

Contribute to the Xbox forum!

Click here to learn more 💡

Hey gamers! Are you experiencing a problem with a specific game?

Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
.
Additional information on Game support can be found here: How do I get the right game support?

new microsoft store say i didnt bought minecraft

i just update new microsoft store and i want to install minecraft cuz i just uninsatll it because it didnt wnt to updated and when i open new microsoft store it says i just can download thee trial.and when i open microsoft store from browser it say i own the game.i hope you guys can help me and sorry for my bad english

This thread is locked. You can vote as helpful, but you cannot reply or subscribe to this thread.

Replies (1)

SammyVS

Independent Advisor

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

1. Logout from Xbox app and Microsoft Store app
2. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset.
3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.
4. Open the Microsoft Store app, click on the 3 dots in the upper right corner>downloads updates>get updates and update everything.
5. Restart your PC, log in to both apps and see if that solves the problem.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Question Info

Last updated April 6, 2022 Views 46 Applies to:

new microsoft store say i didnt bought minecraft

Replies (1) 

Question Info

Replies (1)