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NBA 2K20 My Career Mode - Age Requirement

Recently purchased 2K20 from the Microsoft store.

When i try to access my career mode, i get a message stating "One or more users are under the age requirement, or restricted from MyCareer."

I only have one profile on my xbox, I'm 35 years old.

I've tried the following with no luck:

*removed my profile from the Xbox and reloaded it

*created a new 2k live profile and loaded that email into the settings section

*spoken at length with 2k support via their online chat, they had no idea

Can anybody help?

I've noticed this issue has been raised previously but no fix has been provided.

Hello! Just curious, have you checked your xbox settings and made sure all privacy setting in the required settings? I feel this may be a fault with 2k’s servers. I hope your problem gets resolved and my input helped!   

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Would you know which specific settings?

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Hello when I have issues I always just unplug console and internet from wall for 5 mins let all power go dead....replug then try again. Were you able to previously play with no issues?? I know the 2k server has  alot of issues at times especially with deleting profiles or not being able to use ingame money.
Girls game too :D
XBox is NOT Playstation!!

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Last updated July 5, 2022 Views 3,223 Applies to: