My app wants a 6-10 digit code and my Xbox/TV is showing up on the screen as a 8 digit code. Help!

Hi Lili C, my name is Jose, and I would be happy to help. It seems there is a small confusion regarding the number of digits. The app may be looking for a 6 to 10-digit code, but the 8-digit code displayed on your TV should be valid. Here are some steps you could follow: Make sure to enter the code correctly in the app, ensuring no typographical errors. Check if there's any option in the app to input an 8-digit code or if there's any additional space where you can enter the complete code. Try restarting the app or the Xbox to see if that resolves the issue. If after trying these steps you still can't access it, it might be helpful to consult the app's documentation or reach out to Xbox technical support for specific assistance in your situation. I hope you can resolve it soon! If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help. Best regards, Jose.