Microsoft Store Gift Card? Stores closing where can i redeem?

Hello I have 3 - $50 Microsoft Store gift cards and they are only redeemable in-store. With the recent Covid closings and most recently Microsoft closing all stores where can i redeem these? They are not usable online? Only in-store? Any suggestions? I live in MN and the closest store was the Mall of America.

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No they are you don't have to go anywhere just go to the store and it should say redeem and type in your codes

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Unfortunately this card only has a 16 digit code on the back. It also states that it is only for making purchases at Microsoft retail locations and is not redeemable for purchases online? So am I stuck with $150 of Microsoft Store gift cards? 

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Maybe try and contact Microsoft support and explain the situation. Given what is currently going, there might be a way that they can do a work around to allow you to use it online. 

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Get a hold of Microsoft support and explain this to them and maybe they can offer a different option.

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Contact Microsoft support

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I have the same problem: 16-digit gift card that states it can only be used at retail store locations and not redeemable for purchases online.

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I have not yet. Sounds like im not the only one with this issue.

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I also have this problem. Called support, they took down my number and said they'd call back when they have a solution. Hopefully they do.

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I just spoke with a customer service about the same issues. She said they are aware of the issues and that they are working on how to give credit or find ways so we can use it. She said just to keep checking back.

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Contact Microsoft support
I called, they have no clue.  Just told me to check the website for updates.

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Last updated August 7, 2020 Views 495 Applies to: