I'm trying to change a childs game pic to a customized pic

I have 2 child accounts in our family on xbox, one was able to change their proflie to have a customized profile pic and the other, it said they had to be older to change the pic. I changed the family member to have no restrictions, yet it still don't work. Online security however, was not accessible. It seems like the security would be the issue, but even with a parent profile, I can't access it

Until the age of the account is 18 or over, they won't be able to use customized gamerpics. There are no settings that can be changed to allow that.

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Last updated April 25, 2025 Views 9 Applies to: