I purchased EA Sports College Football 25 - Deluxe Edition. When i attempt to download it immediately says installation stopped. How do i fix this?

Hi, Boder85! Thank you for reaching out. I'm AJ, an Independent Advisor for the Xbox Community. I'm sorry you are experiencing issues installing College Football 25. If you don't mind, I'd like to ask you a few questions: - May I ask which Xbox model you are using? - Are there any external storage devices connected to your console? - Are you experiencing similar issues installing/updating other games? - Besides "Installation Stopped", do you get any other error codes/messages when this happens? ---- Thank you! I'll be looking forward to your reply. Best regards, - AJ.

-Xbox one S

-no external storage

- no issues with other games

-no other error codes

Hi, Boder85! Thank you for your reply and additional information. Unfortunately, EA Sports College Football can only be installed and played on Xbox Series X/S consoles. This, I'm afraid is the reason why you are seeing an "Installation Stopped" error in your queue. For your reference, the following information has been quoted from an official EA Help page. ------- "Where can I play EA SPORTS College Football 25?" "EA SPORTS College Football is available on the following platforms: • Xbox Series X|S • PlayStation® 5. EA SPORTS College Football 25 isn’t available on PlayStation® 4 or Xbox One. This applies to the Standard, Deluxe, and MVP Bundle editions." Source - https://help.ea.com/help/ea-sports-college-football/college-football-25/intro-to-college-football/ 'Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.' ------- If you do not have a compatible Xbox console you can play this game on, and you'd like to request a refund, you could do so at [ http://www.xbox.com/refunds ]. Please note that refunds can only be requested if the game was purchased from the Microsoft Store. As a fellow gamer, I understand this is likely not the answer you were hoping for. I'm sorry, Boder85. Please feel free to reach out if you have any further questions, I'd be happy to help. Best regards, - AJ.

As a longtime Xbox user I think it’s absolutely positively baffling how you mislead customers by stating something is compatible to all versions of consoles. Sale a game that’s states in all areas but one small line you have to find. When all other games it’s clearly define in the description. Except for a much anticipated game. You sale an MVP package that shows all thing are cross capable, except one, and then punish your consumers by saying cross capable several times knowing one areas isn’t. I think it’s ashamed that Microsoft & Xbox, would play wording games to falsely lure users and consumers with a MVP package the leads to believe one thing and in fact is nothing more than a fluff.

I just bought College football 25 and it won’t download

I'm going through the same issue!

I just bought College football 25 and it won’t download

Has anyone found a fix to this yet?

It doesn't advertise that it works across all versions of the console. The MVP bundle shows Madden NFL 25 as working on the One and Series S/X, but not College Football.

Just purchased an Xbox one x. Guess that will fix the issues from here on out

The game doesn't work on a One so it won't fix the issue. You'd need a Series S or X.