I did not receive my Ancient Coins in Sea of Thieves despite redeeming an xbox live code while having the game on Steam.

Today, I redeemed a code for 2550 Ancient Coins but unfortunately I am still yet to receive the currency. I think the problem is that I redeemed a Microsoft code while having the game on Steam. I hope that I will be able to receive the funds anyway. Sorry for any inconvenience it may cause.

|

Hi, Norbert Brzózka

Welcome to Microsoft Community.

According to your description, you redeemed your Xbox Live code while playing on Steam, but you did not receive your Ancient Coins in Sea of ​​Thieves.

An Xbox account is also required to play Sea of ​​Thieves on Steam. Is the Xbox account you linked on Steam the same as your Xbox account?

If so, please wait 24 hours and log in again to check if your account has received Ancient Coins. If you still have not received them, please contact Sea of ​​Thieves support on this page to ask why your Ancient Coins have not been issued to you:

Sea of Thieves - Support - Will game progress carry over from Xbox and Windows to Steam?

If you have any other questions, please continue to reply to me and we will continue to provide you with help and support.

Best Regards,

Logan | Microsoft Community Support Specialist

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I have the same issue. I redeemed it on https://account.microsoft.com/billing/redeem, but the same error occurred. I go into my game, and there are no ancient coins. I logged out and back in still same amount

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated April 25, 2025 Views 33 Applies to: