Slow download speeds on xbox one. This is a major issue and nobody will take responsibility.
Microsoft blames your ISP (internet service provider) , and your ISP blames Microsoft.
A google search will show the numerous postings about this issue and the lack of response from Microsoft.
I have gig service with Cox Communications and when I do a “detailed networks” test through xbox I’m lucky to be at 50mbps. Obviously not in ballpark of 1000mbps. I can go on phone wifi and get over 300mbps and other devices are fast on same network.
I can reboot,refresh,clear xbox cache,unplug every other device and it doesn’t matter. I’m on a hardwired connection and have tried different eithernet cords and ports. Brand new docsis 3.1 netgear and nighthawk router. Xbox is set to highest priority and has a static ip, port forwarding blah blah blah.
To pay for gig service only to have xbox throttle back speeds is beyond frustrating. At the least it’s an internal hardware issue with xbox that they would never admit to as it would result in millions of dollars in fixes.
Hey Microsoft, please respond to this thread with more than the typical run around “fixes” that do nothing. And please don’t tell me my ISP is restricting bandwith to my xbox. See below, not acceptable. Phone wifi vs. xbox hardwired speed. BTW.... the test below for xbox of 31 down was fast, pathetic.