how to resolve error code 0x97e10bca

I'm getting error code 0x97e10bca and can't access many of my sites.  How do I remedy this?
|

Hello there, 

    Thank you for posting on Xbox Forums. Just to clarify, what exactly are you trying to do when this code gets prompted? Are you trying to view the Xbox website? Are you trying to do something else on your console? 

    Please reply back letting us know so that we can properly inform you how to resolve the issue. Thank you again for posting on Xbox Forums. 

Sincerely,
Ruben
Happy Gaming!
\ʕ •ᴥ•ʔ/

Was this reply helpful?

Yes
No

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

G'Day,

 Would you provide a few more details to assist in helping to diagnoses of issue.

Type of XBox?

Network, wired or WiFi?

Where are you seeing this error?

Hope this helps you
XBox Volunteer, Insider, Ambassador.

OSU's (offline system updates) and Insiders are not compatible!

"Let's make gaming fun for Everyone"

Was this reply helpful?

Yes
No

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Try to delete the Apps. After doing that perform a power cycle  To do that press the power button for ten seconds  After the console shuts down unplug the power cord for at least a minute. Than put the power cord back in and restart the console. Redownload the apps. Hope that fixes your issue. If it won't do it try a factory reset. There is a ln option to keep your games and apps. 

2 people found this reply helpful

Was this reply helpful?

Yes
No

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Me too. I have this problem when I try to access my Mixer videos.

The message ask to go to help center but there is not a solution on this web site.

Somebody knows how fix it?

Was this reply helpful?

Yes
No

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello there, 

    Thank you for posting on Xbox Forums. Just to clarify, what exactly are you trying to do when this code gets prompted? Are you trying to view the Xbox website? Are you trying to do something else on your console? 

    Please reply back letting us know so that we can properly inform you how to resolve the issue. Thank you again for posting on Xbox Forums. 

after installing free app in store , i haven't any problems but after restart xbox one any time run apps this error code appears . and didn't work app . for example Media and movie app, mirror app , ... but games is ok .

regards

Was this reply helpful?

Yes
No

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I cant load any apps and haven't for a few weeks. If l delete and reinstall the app it will work for that session but next time l turn Xbox on they won't load again. Can't use Edge at all as can't reinstall. Affects Sky, you tube, Spotify, Prime, Netflix, Ea Access, All 4, BBC, Demand 5, mixer. Have tried rebooting as per your advice but doesn't work.... Concerned xbox is about to pack up......

Was this reply helpful?

Yes
No

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hey there InvizibleMan73     

   

I’m sorry to hear about any issues you may be having. If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you! 

 

(V) (°,,,,°) (V)

Was this reply helpful?

Yes
No

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Dear Rubben,

I wait for answer about problem.

regards

Was this reply helpful?

Yes
No

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I have this same exact problem! Honestly just over Microsoft my buddy has a ps4 never has an issue with it every xbox I own has problems I think it's time to give up and switch over

Was this reply helpful?

Yes
No

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello!

     Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming!

\(^ω^\)

Was this reply helpful?

Yes
No

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated August 18, 2021 Views 503 Applies to: