How to refund to my Microsoft account balance

I recently bought something with a gift card i refunded will it go back to my Microsoft account balance or my bank account?

Edit: to make more clear i refunded the thing i bought, not the gift card

Sam Greathouse

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Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

Once your refund request is accepted, the funds will be returned to your Microsoft Account Balance or the payment method that was used for the transaction. Microsoft does not have the option to transfer funds from one payment method to another.

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If the refund is approved, it will return to the gift card that was used.

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Last updated June 12, 2024 Views 650 Applies to: