How to move my credit card off-line

Hello,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

Based on your description, you are trying to move your credit card off-line. Let us check on this together and sort this out in timely manner.

Have you tried signing into your account and check your services and subscription? Please use this link: account.microsoft.com/services

Should you want to move your credit or remove your card from a Microsoft account, you will need to sign into to that account first and remove it by going to this link: Microsoft account | payment options

If you do not have any access to your account, we suggest you to contact our live support team for assistance. Please use this link to contact them: Contact Xbox Support

We look forward to your response.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,

Kathy A.

Xbox Forum Moderator

Microsoft Community

Good day!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

Thank you for your understanding.
 

Respectfully,

Kathy A.

Microsoft Moderator