Hi, Storm my name is Jhon, and will be a pleasure help you
Here are some steps you can try to fix the Xbox app stuck on updating with error code 0x80073cf9:
Check for Windows Updates:
Go to Settings > Windows Update and check for any pending updates. Install any available updates, as they may include fixes for the Xbox app.
Reset the Xbox app:
Go to Settings > Apps > Apps & features.
Find the Xbox app, click on Advanced options, and then click Reset.
This will clear the app's data and settings, which may resolve the issue.
Repair or Reset the Xbox app using PowerShell:
Right-click the Start button and select Windows PowerShell (Admin).
Type the following command and press Enter:
Get-AppxPackage -allusers Microsoft.XboxApp | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_. InstallLocation)\AppXManifest.xml"}
- If the repair doesn't work, try resetting the app using this command:
Get-AppxPackage -allusers *Microsoft.XboxApp* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_. InstallLocation)\AppXManifest.xml" -ForceUpdate}
Troubleshoot Windows Store Apps:
Go to Settings > System > Troubleshoot > Other troubleshooters.
Run the Windows Store Apps troubleshooter.
Reinstall the Xbox app:
If none of the above steps work, you can try reinstalling the Xbox app.
Go to Settings > Apps > Apps & features.
Find the Xbox app, click Uninstall, and then reinstall it from the Microsoft Store.
Run System File Checker (SFC):
Open an elevated command prompt (right-click Start, select Command Prompt (Admin)).
Type sfc /scannow and press Enter.
This will scan and repair any corrupted system files that may be causing the issue.
Check for Third-Party Interference:
Temporarily disable antivirus or firewall software.
Clean boot your system to identify any conflicting programs.
Would you please reinstall the gaming services and reset the Microsoft store and the Xbox app? Please perform these steps with the Microsoft store and the Xbox app closed and make sure there are no games being downloaded or installed on both apps.
- Go to start > Search for PowerShell > Right click > Run as administrator. Type the following command and press enter:
get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
- Press Windows + R and type in "regedit". Press enter.
- Search for HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services
- Delete the folders "GamingServices", "GamingServices.net" (if they're still there).
- Go to Start > Settings > Apps > Apps & features > Microsoft Store > Advanced Options > Repair, then Reset.
- Go to Start > Settings > Apps > Apps & features > Xbox App > Advanced Options > Repair, then Reset.
- Press Windows + R. Type TEMP and press enter. Delete all the files inside this folder. Repeat this step by typing %TEMP% and Prefetch. Delete everything on both folders too.
- Press Windows + R. Type WSRESET and press enter.
- Restart your computer. Run Powershell as administrator and run the following commands (one at a time):
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_. InstallLocation)\AppXManifest.xml"}
(this command can show you some errors, this is normal, just wait until it finishes)
start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
- Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt. Also sign in on the Microsoft store with your Microsoft account.
- Restart your computer one more time. Open the Xbox App and sign in with the same account as the Microsoft store.
Note: Some of the information, which were gained from this answer, were received in a thread on the Microsoft forum by Lucas Lauer Independent Advisor , and it seemed a good idea, to share this information with you. Source of information (credits) :
https://answers.microsoft.com/thread/fcf86a91-fd15-462c-a881-31bfcd1c7669
I hope this helps! Don't hesitate to ask if you have any further questions or need additional clarification.
