Hello, Braelynn. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.
Based on the information you provided, this could be a hardware issue. However, before considering that, I would like to ask if you tried performing an offline update on your console.
This potential fix requires a USB drive and a PC to transfer the files to it:
https://support.xbox.com/help/hardware-network/console/offline-system-update
Additionally, it is important to clarify that we're not able to assist with self-repairs. Therefore, if your Xbox One is not working even after doing the offline update, you may want to get the device inspected by a trusted technician.
Your understanding regarding self-repairs guidance on these forums is appreciated.
Regards,
Arturo.
