How to contact the Enforcement Team?

Image

"Enforcement details: This account's profile (such as motto, name, location, or bio) was inappropriate."

"Note: Xbox Support cannot assist with enforcement questions."

Then who can??

The problem is that I haven't changed anything in my name, location, or bio for years with the exception of removing irrelevant clan information about a year ago.  It isn't my profile picture since I've had that for over a year as well and it is still my current picture with this suspension.  

My bio/motto to the bests of my memory since I haven't changed anything for a very long time:

"I kill a ton, just because.   There couldn't possibly be any more mispronunciations of my gamertag."

This is the only infraction I've ever had on Xbox and don't even get to know how.

HOW AM I SUPPOSED KEEP FROM DOING WHAT I DID WRONG IF I CAN'T FIGURE OUT WHAT I DID TO BEGIN WITH!?

It is a 1 day suspension so I can't file a case review, but with no way of knowing how anything I did was wrong I have no way of assuring I don't accidentally do it again.

Answer
Answer

The ban was clearly to do with some of the information on your profile.

Just because you had a picture or motto for several years does not mean it was not considered to have broken the code of conduct it just took that long before someone reported you for that content.

You would have to try the case review appeal as there is absolutley no other way of contacting the enforcement team and theres no way anyone can really help you through the forums.

9 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Answer
Answer
you can't contact the enforcement team, the only option is through enforcement.xbox.com  with the case review. But since it's a 1 day ban, there's nothing you can do.

12 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated March 23, 2025 Views 13,566 Applies to: