Xbox Top Contributors:

SwordofWhedon - Smwutches - Nathan Roberts (SN) - Daft Badger - [EX] ✅

Hey gamers! Are you experiencing a problem with a specific game?

Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
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Additional information on Game support can be found here: How do I get the right game support?

Clarissa Lenz

Microsoft Employee

How to cancel an Xbox subscription

If you want to cancel an Xbox subscription, you need to turn off recurring billing. With recurring billing off, your subscription will expire when all remaining prepaid time is used.

You can follow this step-by-step guide on how to cancel your Xbox subscription that is available on Xbox Support, or watch the video below for a visual guide: How to cancel an Xbox subscription