How long does it take for them to send you a controller back?

I sent my Controller into the place they told me to, and it arrived yesterday. So now I'm wondering how long it will take for them to send me a new one back?

After the service center receives your non-working accessory, a replacement will be shipped to you within 14 to 21 business days. Return shipping is free of charge.

That was taken from this page if you want to give it a quick read  

support.xbox.com/.../getting-accessories-and-game-discs-serviced-faq

That is also for accessories under warranty. So for an out of warranty accessory there will be a charge. This shipping time may differ depending on your region, if you are outside of the U.S. click that link should load your regions page automatically and show any differences.

11 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

What if Microsoft is sending money over email instead of a controller how long would it take then?

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

It was 3 weeks for mine

9 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi SOSA ZEIG,

Thanks for your post. If you are experiencing an issue similar to the one posted above, please create a new thread. Due to the age of this thread, it will be locked.

thanks for your understanding.

Best Regards,
Ezra
Microsoft Agent
Xbox Forum Moderator
"Look around and find something for which to be grateful." - Rickson Gracie

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated April 30, 2024 Views 5,302 Applies to: