how do you fix a pdp controller

How to fix a pdp controller if it light up but it doesn't move anywhere and I'm not talking about a glow after dark but a regular pdp controller

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The firmware for the controller might need updating. Download the pdp control hub app from the Microsoft Store on Windows 10 or Xbox One. That should show you if it needs updating or anything else that might get it working.
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If you find the firmware is already up to date, try the controller on another device if you can.  If it doesnt work on something  else, then you may be better to get another controller.....
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You can try resetting your PDP controller. Follow these steps:

  1. Power the XBOX one console on.
  2. Plug the smaller end of the controllers USB-B micro cable into the top of the controller.
  3. Hold down on the directional pad (D-Pad) and plug the larger side of the USB cable into the XBOX one console while still holding down.
  4. The controllers red LED lights will illuminate and the controller will begin to vibrate. You may then release the down input on the directional pad (D-Pad)
  5. Press A on the controller.
  6. The controller will then stop vibrating and the LED lights will power off.
  7. Fully rotate both joysticks in a complete clockwise motion and pull each trigger fully (LT and RT)
  8. Press down on the directional pad (D-Pad)

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Last updated August 3, 2021 Views 30,660 Applies to: