How do I refund a gifted games

Someone logged into my account and gifted there self thousands of dollars in games and i have no idea how to refund and i cant get in contact with microsoft because of this pandemic

Tap your name up the top of the microsoft website, go to ‘my microsoft profile’.

scroll down to payment and billing, and find whats been bought - then click it and send a refund request explaining whats happened.

I hope this helps 🙂

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Hello TrindaInder,

That is very unfortunate, I'm sorry to hear. To request a refund, please use the following link https://beta.support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders . But, if you believe you were hacked, since the phone operators are offline, try contacting Xbox Support through Twitter which can be found here. Also, If you believe you were hacked, I would not hesitate in calling your bank and asking for a full inquiry. Best of luck!

Emory A. Valentin

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Last updated December 23, 2024 Views 1,107 Applies to: