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How do i fix easy anti cheat launch error from hell let loose (pc gamepass)

Hi, i recently just got hell let loose off the pc gamepass and have encountered issues with launching the game since. I get a a launch error from Easy Anti Cheat saying that i have an unknown file version ( HLL-Win64-Shipping.exe).I have tried many things to fix this including , reinstalling / fixing easy anti cheat service, factory resetting my pc, checking and repairing the games files, uninstalling and reinstalling my game several times, updating my visual c++ to the latest 86x/64x versions, running the game on compatibility mode or as administrator, updating my graphics drivers, and many more , . The only time im able to get past the launch and into the game is when my wifi connection is turned off. But when i turn it back on and try to get into a server i get another crash error saying that my EAC is not detected and (dummy client).I am very frustrated and would just like to play the game.

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Dear Nicko s1

Thank you for posting in the Microsoft Community,

If you have any questions, please refer to the following links.

"Unknown file version (HLL-Win64-Shipping.exe)" - Microsoft Community

There are many players who have the same problem as you.

Apparently this is a large-scale problem of anti-cheat programs,

MANY USERS HAVE TRIED TO RESET THE SYSTEM AND INSTALL WINDOWS CLEANLY BUT IT DOESN'T SOLVE THE PROBLEM,

Therefore, we believe that this may be an issue with the anti-cheat version of the program.

As a solution, you can try changing the network environment, such as switching to a different Wi-Fi or wired network.

Often, the solution to this type of problem ultimately depends on updates from the game developer.

Here's a list of other options that might work.

1. Add the anti-cheat program to your firewall whitelist

2. Fix the anti-cheat program, the address may be in:

C:Program Files (x86)EasyAntiCheat

After launching the repair process, select Hell Let Loose in the box that appears and click on Repair Service to repair automatically, during which if the firewall is alarmed, pull in the trust.

2:

Go to the game directory, delete the eazyanticheat folder, and then verify the integrity of the game, and the re-download is successful.

Best Wish

Shawn Z | Microsoft Community Support Specialist

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Right click on the game browser on stream Right click - properties - Local files - browse local files -> EasyAntiCheat -> Delete Certificate folder. Profit. this worked for me works with xbox app

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Can confirm works for the PC Gamepass

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damn not work for me i have another error LOTF2-WinGDK-Shipping.exe application error

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Last updated April 25, 2025 Views 7,208 Applies to: