How do i change email address from another person and put mine on

How do i change a email address too my email adress on my grandsons  roblox and fortnite acct . I pay for his subscription every year but the address on there is his moms old boy toy. Th . Dave
 

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Last updated July 5, 2019 Views 28 Applies to:

Hey there DaveMondschein, 

Thank you for reaching out to us with this question. You can always update the alias on the account as long as you have access to it. Go ahead and take a look at the following support article for help in updating the primary alias on the account. 

Note If you choose to remove an alias that uses a Microsoft domain such as @hotmail.com, @outlook.com, or @live.com, that alias will be completely deleted and will not be available to sign in to any Microsoft services.

I hope this helps. 

XBF Erick C

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On his game it has the email of the other guy and it wont let buy some coins for  him . And when i tried my address on it . It wont let me . Is there a way on his game too change it

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Hi Dave

If you want too buy your friend some in game coins the best way too do that is buy them a xbox gift card in there local currancy. Or you can look online or in a local store to purachse them some in the form of a code.

Changing the email address isnt going to let you do that has you lose the account.

Paul1708
Xbox Ambassador

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Hello again Dave, 

Thank you for the quick response, if the email is linked to the game itself then you would need to go through that specific game account so that you can update this information. If they were the ones that setup that account and linked it using their email then they would need to take care of unlinking the accounts from that email. 

I would advise reaching out to Fortnite and Roblox support so that you can get assistance and proper steps on how to unlink the accounts. 

I hope this helps. 

XBF Erick C

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