how can i refund a gifted game

Hello, O_O. I hope you are doing well. I understand you'd like to request a refund for the item you gifted. I'm just curious as to why it's not appearing in your order history.

Can you check the item from this link :
https://account.microsoft.com/billing/orders

If you cannot see it, you might have purchased the item through a different account. From your order history, change the timeline to "ALL AVAILABLE".

In case you can find it, here's where to process a refund:
https://support.xbox.com/en-us/forms/request-a-...

Prepare the order number which can be found in your order history. After you submit the request, they will send you confirmation and follow-up emails within 72 hours that will include instructions on how you can keep track of the status of your request.

Note: You must request a refund for an unredeemed code within 14 days of purchase. If the code has already been redeemed, Microsoft won't be able to process a refund, even if it's within the 14-day period.

Here's a reference link:
https://support.xbox.com/en-us/help/subscriptio....

I hope this helps! Let me know if you need any further assistance.

Thank you!
SweetMonet

Keep in mind that if he redeemed the code, it would not be eligible for a refund.