Game Pass PC (beta) games not downloading

For the past hour or so I have been trying to download a few games on the xbox game psss PC version. I started 4 downloads and began scanning the web and watching a podcast. i went to check my downloads about 15 minutes later to see my progress and this is what i came back to. all of the games I was trying to download were on that screen. I tried stopping all of my downloads and only attempting one download at a time. Still non of them would begin to download. I checked the xbox website and it showed all servers were "Normal". I have obviously downloaded other games without issue. What do you guys think the cause of this would be?

Update: The downloads I originally cancelled keep coming back. I restarted the app to see if that would solve anything, but when I opened the app back up, the downloads I had cancelled were back in queue. I tried this multiple times and the downloads are not going away.

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Hey there SafeTomcat97926

Thanks for reaching out to the Forums for helpful advice on how to get your games to download appropriately. If you haven't already, I recommend giving the steps on our support article entitled Troubleshoot game installations on Windows 10 a shot. 

When you get a chance, try those steps and let us know how that helped. 

Thanks

(V) (°,,,,°) (V)

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Hi,

You can try to log off Xbox (beta) and log in again.

Sometime it helps with updating download list.

Bye

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Last updated August 19, 2021 Views 803 Applies to: