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Xbox Support Forum Guidelines
Welcome to the Xbox Community Support Forums. This forum exists to provide support to Xbox and Xbox related applications to users worldwide. Before navigating through the forums, please read the usage guidelines. These guidelines are in place for the good of the community and to improve your experience here.Please do:Check out the Microsoft Community Code of Conduct which applies to all Microsoft Community users for additional information regarding dos/do nots and examples of what may get you bannedReview the Xbox.com Terms of UseInclude descriptive titles and details about an error you’re rec
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Game Release Known Issues
Hello gamers! As always, we continue to prepare for the build-up of games launching over the next few months. We understand that, at times, things can go wrong, and we want you to know that we're working to resolve frustrating experiences reported to us by the members of our Xbox community. Keep an eye on this list for updates to existing issues, along with any new problems that may come up as new games are released. Additionally, please make sure to check out Xbox Support for a wealth of information that may assist you
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Minecraft support information
The Minecraft experience covers a variety of games and services on multiple platforms with different teams providing support for different scenarios. This post is intended to provide some clarity for our customers when needing to reach out for support based on the issue you are facing. My hope is to ensure you get the right support quickly rather than needing to be redirected because we weren't clear in advance.This information applies to the following products:Bedrock versions of Minecraft, which typically have the platform name in the title such as Minecraft for iOS, etc. Minecraft Java Edit
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Can’t sign into Microsoft account on Minecraft ps5
Hi I’m trying to sign into my Microsoft account on my ps5. However it says an error that says my Microsoft account is already connected to another account for PlayStation network. I have only ever used this account and email so can you guys please help me out. I want to log in so I can use the marketplace. Please let me link my account
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League of Legends Gift Card removed after I reached 6500 points, will it be available again?
So how long will it require till the card is back in store?
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Can't Activate Games For Windows Live Key Error Code 0x80151906 2025
When I try to activate a CD Key for a Games For Windows Live Game that I've never activated before I am greeted with the following Error Code:"can't connect to live error code 0x80151906"This is not allowing me to connect to LIVE as it's unable to verify my CD Key due to something being broken on Microsofts end.I believe this started occurring on the 14th of April 2025 and numerous users have reported having this issue across other sites. This is happening for all users across every single GFWL Game. This issue also happened in 2020 but was fixed a week later according to these 2 previous post
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How to recover username?
I made my son a microsoft account about 2 years ago to play a game. I thought I had written it down, but clearly I had not. I am now trying to recover it, I am pretty sure I remember the password associated with it, but the whole email has evaded me. The clue was useless because I already knew that it started with his initials. I have the phone associated with the account, but it was useless because it didn't let me sign in using my phone to his account, the recovery email is my email, but I can't seem to find a way to send the USERNAME.Why is this so hard? I just want to be able to login to m
1 Need answer
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fraud purchase
Hi this is a fraud transaction my phone was stolen with all my credit cards on it and and they were used on mutiple things i have to contract every company it was used on.
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Loop if I Login into my acc Code AADSTS50000
I tried all methods
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MPT Agency Music Promo Today Spaces on XBox
I've been hearing about some amazing Twitter Spaces hosted by MPT Agency Music Promo Today, they did talks that dive deep into music marketing, PR, and branding. A few friends mentioned how insightful they were, but I haven’t been able to catch them live or find the replays. I’ve also heard they sometimes do private or invite-only sessions. If anyone knows where to listen to these or how to get access when they go live again, I’d really appreciate it. They’re too good to miss, and I’d love to plug into more conversations like that. I see the tweet MPT Agency Music Promo Todays page that they w
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New Xbox wireless headset won't connect to Xbox wireless adapter on windows 11
Just purchased the new Xbox wireless headset. It will not pair with the wireless adapter for windows. Is the headset just officially not compatible, or is there an issue?Has anyone else been able to get it to pair with the adapter, it works fine with the Xbox itself.
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game keeps bugging
i was updating my gpu (intel HD 620) drivers straight from device manager and then my games keeps bugging like these. my games are football manager 23 ravenfield and minecraft but minecraft somehow doesnt bug like other games
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Halo: The Master Chief Collection for PC Missing content issue
Hello,Today I purchased Halo: The Master Chief Collection for PC from the xbox app. After installing the game along with all available content, I launched it, but I’m unable to play anything—it keeps showing a "missing content" error.I’ve already tried reinstalling the game twice and checked the in-game content manager, which shows that all content is installed.Despite this, I still can’t access any of the game modes. this is an old issue, but i haven't found a solution anywhere. I've tried reinstalling, singing out and back in etc, but nothin has helped
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Xbox controller randomly disconnecting - reconneting with Xbox Wireless Adapter
Xbox controller - 1914Xbox Wireless Adapter V2 - 6HN-00003Windows 11I bought a month ago a Xbox controller "black" model 1914 to play video games on my PC. After struggling to connect my Xbox controller through Bluetooth to my computer, I decided to buy a Xbox Wireless Adapter. After quickly checking that it was working, I bought another Xbox controller "white" model 1914, to be able to play with two local players. Both controllers have the latest firmware version available on the Xbox accessories application. I use the AA battery provided with the controllers.However, when playing, I experien
1 Need answer
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Apps won’t launch on my pc
I tried to install minecraft but it won’t launch. I’ve tried downloading the launcher from the microsoft store but again will not launch. I thought the problem would be with the xbox app as I think i’ve deleted stuff related to it in the past so I tried to install that but after I press “Let’s go” on the installation an error occurs. (Same happens with downloading minecraft, I press “Let’s go” and It won’t launch. It also isn’t downloaded anywhere on my PC) I just want to know if there’s a way to reset the whole xbox thing on my pc. This could also be an issue with the microsoft store? I’m not
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i cant login
in to my Minecraft wiht my microsoft login on windows 10 it gives me the error code 0x8000000d
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McDonald’s Minecraft Code Doesn’t Work
Hello Everyone, Today i bought the NewMcDonalds Menu in Germany (the Menu where they send you a code on Email with all skins and others things). But when i received the code and wanted to redeem it, it said that the code has been already used. I already checked Minecraft and I don’t have the things, no one could’ve redeemed the code except me because the code has been sent to MY Email and no one was with me.I Hope Someone can help me because i really wanted the cosmetics and everything else that you would get with the code * Moved from [Community Center / News and Announcements]
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XBOX refund
I want a refund now my son's purchase 5000 vbucks without my permission. And I want my money back now but the refund was denied.
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Subscription glitch?
Right so basically I play Recroom on my Xbox only right and when I try to subscribe to Recroom plus it tells me to go to the platform where I bought it last but I only play on Xbox could I get help with this please
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Using Hori Fighting Stick Alpha Official Microsoft with Fatal Fury: City of the Wolves
Hello,I just got my online copy of Fatal Fury: City of the Wolves two days ago (after preorder) and to my dismay my Hori Fighting Stick Alpha Official Microsoft does not work. When I start the game the whole joystick goes numb and nothing works in the game, not the buttons or the stick. The joystick remains turned on because the main button brings me to the Xbox menu and I can turn on the microphone/rotate between users (two small buttons right of the main menu button). However the joystick does not work and I can't play the game unless using a pad, which I don't want to. I want the best gamin
1 Need answer
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Xbox gift card says it has already been redeemed
I have bought a gift card for xbox live gold for 1 month I tried to redeem it but it says it has already been redeemed but thats impossible I tried to redeem right after I bought it in the xbox app. How to fix?
1 Need answer
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Can launch Xbox app on PC after update + oblivion doesn't launch either
Yesterday I downloaded Oblivion but I was unable to launch it. First it said it can't syncronize with cloud than if I skip syncronization, than it tell that game will start in 1m which gradual increase to 1-2h or more in a few seconds. It says that on some PC it takes longer to start but it shouldn't be this long.Today Xbox app had an update so I updated in the store and when I want to launch it says updating (0%) and nothing happens at all no matter how much time I wait. I tried reinstalling the app, but didn't helped. So now I can't even launch Xbox game pass for other games either.
1 Need answer
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I had nearly 100 of microsroph Xbox taken out my account but do not have a Xbox account of have a xobox
There is seval charges to my acount for Xbox microscrof however I do not have an account for Xbox
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